The respect customer, understand customer, continue to provide exceed customer expectations of products and services, do customers forever partners. This is our has always insisted on and advocated by the service concept.
One, every step, first think of the customers in the enterprise by the seller's market into a buyer's market, consumer's consumption concept changes. In the face of many goods (or services), consumers are more willing to accept good quality product (or service). Here not only refers to the quality of the product intrinsic quality, also includes the product packaging quality, service quality and a series of factors. Therefore must comprehensively, maximize meet the needs of the consumers.
◇Should stand in the customer (or consumer) position, instead of standing in the company's stance on research, design, and improve the service.